How can we help?


How do I return an item?

Instructions on how to return items to Uberfone can be found on our returns page here.

What is your returns policy?

You can view our full returns policy here:

Uberfone Returns Policy


How do I track the status of my order?

There are a number of ways to track your order. You'll receive an email confirmation from us when you place your order.

If you have signed up for an account:

You can check the status of your order by logging into your account.

Simply visit the My Account page located at the top of the Uberfone home page.

From here you can review your orders and track the status of any outstanding orders.

If you haven't signed up for an account:

You can quickly track the status of your order on the "Track My Order" page.

All you'll need is your email address and your order number provided in the order confirmation email that you will have received.

Using your tracking number:

If you have selected a tracked delivery method you will find the tracking number in the dispatch email and in "My Account". Please note that not all delivery methods offer a tracking facility.

You can enter the tracking number on the courier's website (e.g. DPD, DHL). This will inform you of any delivery updates provided by the courier that you selected at checkout.

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